We use information to respond to requests, provide Medicare education and insurance-related support, operate the website, and meet legal obligations. This page explains the details and the choices that may be available to you.
1. Scope and who we are
This Privacy Disclosure applies to Best Medicare USA websites, forms, communications, and related services that link to this page. “Best Medicare USA,” “we,” “us,” and “our” refer to Marry Assurance Group LLC and the Best Medicare USA service it owns and operates.
Best Medicare USA is an independent insurance service. It is not Medicare.gov and is not affiliated with or endorsed by the U.S. government or the federal Medicare program. This disclosure does not apply to third-party websites or services that have their own privacy notices.
2. Information we may collect
The information we collect depends on how you interact with us and may include:
Contact information
Name, telephone number, email address, mailing address, and ZIP code.
Coverage interests
Medicare eligibility, coverage preferences, providers, prescriptions, and plan interests you choose to share.
Device and usage data
IP address, browser, device identifiers, pages viewed, referring pages, and approximate location inferred from IP address.
Communication records
Requests, consents, call or text preferences, correspondence, and other service interactions.
We may collect information directly from you, automatically from your browser or device, and from service providers, licensed insurance professionals, insurers, or other sources as permitted by law.
3. How we may use information
- Respond to your request and provide Medicare education, plan-comparison support, or insurance-related services.
- Connect you with appropriately licensed insurance professionals and, when authorized, relevant insurance carriers or plan organizations.
- Communicate about your request, appointments, service updates, and coverage interests.
- Operate, personalize, measure, maintain, and improve our website and services.
- Protect users, prevent fraud or misuse, troubleshoot problems, and maintain security.
- Document consent and communication preferences and comply with legal, regulatory, licensing, recordkeeping, and audit requirements.
- Establish, exercise, or defend legal claims and enforce our terms.
4. How information may be disclosed
We may disclose information only as reasonably necessary for the purposes described in this disclosure, including to:
- Licensed professionals and authorized personnel supporting your request.
- Insurance carriers and plan organizations when needed to provide requested plan information, quoting, application, or enrollment support and when permitted by law.
- Service providers that support hosting, security, analytics, communications, customer service, compliance, and business operations under appropriate contractual obligations.
- Government agencies, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, and security.
- A successor organization in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business, subject to applicable law.
Where prior express written consent is required before personal information may be shared with another third-party marketing organization for Medicare Advantage or Part D marketing or enrollment purposes, we will seek that consent before the applicable disclosure.
5. Telephone calls and text messages
If you provide a telephone number and consent to be contacted, Marry Assurance Group LLC, operating Best Medicare USA, and its authorized licensed insurance professionals may contact you about the Medicare insurance products or services described at the point of consent. Calls or texts may be made using automated technology only where permitted by law and by the consent you provide.
Consent to marketing calls or texts is not a condition of enrollment or purchase. Message and data rates may apply. You may withdraw consent or request that communications stop by following the instructions in a message, telling the caller, replying STOP to an applicable text, or contacting us. A stop request may not prevent non-marketing communications that are legally permitted or required.
7. Your privacy choices and rights
Depending on where you live and subject to legal exceptions, you may have the right to request access to, correction of, or deletion of personal information; obtain a portable copy; limit certain uses of sensitive information; opt out of certain sale, sharing, targeted advertising, or profiling; and appeal a denied request.
We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of the agent’s authority. We will not unlawfully discriminate against you for exercising an applicable privacy right.
California residents may also request information about the categories of personal information collected, sources, business or commercial purposes, and categories of recipients. The categories described in Sections 2–4 of this disclosure are intended to provide that notice.
8. Retention and security
We retain personal information for as long as reasonably necessary for the purposes described here, including to provide services, maintain required records, resolve disputes, enforce agreements, and satisfy legal, regulatory, tax, accounting, and compliance obligations. Retention periods vary by the type of information and the reason it was collected.
We use administrative, technical, and physical safeguards designed to protect personal information. No website, storage system, or transmission method can be guaranteed completely secure, so please use care when deciding what information to send online.
9. Children’s privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided information to us, please contact us so the information can be reviewed and, where appropriate, deleted.
10. External links
Our website may link to Medicare.gov, insurers, service providers, or other third-party websites. Their privacy and security practices are governed by their own notices, and we encourage you to review them before providing information.
11. Changes to this disclosure
We may update this Privacy Disclosure as our services, technology, or legal obligations change. The “Last updated” date at the top of this page shows when the disclosure was most recently revised. Material changes may be communicated through the website or another appropriate method.
12. Contact us about privacy
To ask a privacy question, exercise an applicable right, or update a communication preference, contact Marry Assurance Group LLC, owner and operator of Best Medicare USA, through the contact method shown on this website or through the contact details provided in your service communications. Please identify your request as a “Privacy Request” and do not include sensitive identifiers in an unsecured message.
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